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Registering Your Long Distance Carrier

To make sure long distance calls made on your CapTel phone are billed correctly to your existing long distance service or calling plan, please complete and submit the following information.

People who call your CapTel phone often by long distance should also register their long distance carrier, so that their calls to you are billed under their existing long-distance plan.

NOTE: This automated form submits your information as a clear-text e-mail message. Although interception by a third party is unlikely, if you are concerned about security issues, please notify us of your long distance choice by one of the following methods:

1. Print the completed form and fax it to:
   (608) 238-3008
2. Call CapTel Customer Service directly at:
   (888) 269-7477 Voice/CapTel
   (800) 482-2424 TTY

There is no need to register your long distance carrier if you have already done so by telephone, fax, email, or this web form.

Once you have registered, please disregard any duplicate messages from CapTel Customer Service instructing you to register your long distance carrier of choice. If you change your long distance provider and/or use your CapTel phone with another telephone number, please contact us so we can update your information.

NOTE: Changes to your long-distance carrier may not go into effect immediately. CapTel Customer Service will confirm your carrier choice request upon completion of the change.

Register

Name
Email Address
Street Address
City
State	Select State AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict Of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming
5-Digit Zip Code
Long Distance Carrier	Please enter the name of your preferred long distance carrier.
What type of phone service applies for this number?	Regular analog phone line (POTS) or analog port off a PBX-style system Digital subscriber line (DSL) service Digital cable phone service or VOIP (voice-over Internet protocol) service Cell phone service
Do you:	have a CapTel phone? call a CapTel user?
CAPTEL PHONE USERS
Serial No.	NOTE: This form cannot be processed without a valid serial number.
CapTel phone #	Please enter the telephone number of the CapTel phone you wish to enroll. If you have additional CapTel phone(s) at a different phone number, please submit a separate form for each one.
CALL CAPTEL USERS
Your Phone #	Please enter the telephone number of the phone you use to call CapTel users. If you have additional phone(s) at a different phone number, please submit a separate form for each one.

Long Distance Charges

Make sure long distance charges are billed correctly to your calling plan.

Contact Us

If you can't find the answers you need here, please feel free to call Customer Service:

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